Travel Companions Holidays
S.G.E. Ltd.
Terms & Conditions
TRAVEL COMPANIONS HOLIDAYS organises several types of
holidays:-
(1) Foreign holidays around the world. These are not organised as package holidays. On these, accommodation only is
organised. No food or drink is included. People going on the holidays
arrange their own flights / transport, as suits them, from an airport of their
own choice. Also, transfers are
not included in the main price - but again, we will recommend what to do in
order to make this easy for people.
(2) Cruise & Tour Weekends to Brittany involving coach travel from
South West England, ferry sea crossings, and either overnight cabins or
overnight hotel accommodation.
(3) Holidays and short breaks in the UK. Sometimes these involve coach travel with a group. Other times these involve people making their own travel arrangements.
(4) Bespoke holidays - holidays arranged just for you - tell us what you want and we will give
you a quote for you on your own or just for your group. We can advise on the best
places to visit, what to do, pitfalls to avoid, what to pack, and where to
stay. We can arrange holiday resort accommodation
for you all around the world via our many contacts in the travel trade. We can book a holiday for one single
individual, for a couple, for a family, or for a group. We have lots of ideas and suggestions, and we know some of the very best places - many of which you probably wouldn't find on your own!
In line with our dedicated policy of fair trading and high
standards of customer service, advice is available to help you book the holiday
that suits you.
All holiday payments are protected by our separate Trust
Account held at Lloyds TSB Bank in Bedford Square, Tavistock, Devon.
Everyone taking part on the holidays must take out their own
travel insurance. Annual travel
insurance cover is recommended. Everyone taking part on the holidays must have at least six
months left on their passport. Everyone
taking part on the holidays must give their full name as it appears on their
passport. Date of birth, home address,
and home telephone number are also required.
Plus, details of any significant medical problems.
TAKING PART ON THE HOLIDAYS
TRAVEL COMPANIONS HOLIDAYS are open to anyone resident in
the U.K. People are welcome to book for
our holidays if they live in England, Wales, Scotland, or Ireland. Everyone is welcome to take part in our organised holidays. Participants are required to be able to manage
to take part in holidays under their own steam, to be able to cope with normal
social situations, to be polite and well mannered, and to not be
disruptive. All ages are welcome.
The holidays are ideal for single people, as room-sharing can save hundreds of pounds and avoid single supplements, making the holidays good value for money. Holiday prices are normally advertised on the basis of 2 people sharing a room together. Single rooms are often available - separate prices will be quoted if this is an option.
Couples, families, and groups of friends, neighbours and work colleagues are also welcome.
Some organised holidays may be a small group of 2 - 12
people. Other organised holidays may be
a full coach of up to 54 people all travelling together. We cannot guarantee a set number of people on any holiday.
THE SOCIAL GROUP
As well as operating TRAVEL COMPANIONS HOLIDAYS,
S.G.E. Ltd. also operates THE SOCIAL GROUP, which is the UK’s premier socialising
organisation. Currently, THE SOCIAL GROUP operates in Cornwall,
Devon South, Devon North, Somerset, and Bristol & Bath. There is more information about THE SOCIAL GROUP on these
web sites:-
Non-members and Ex-members of THE SOCIAL GROUP living in
other parts of the UK are welcome to take part in our holidays for a small
supplement of £25 which also includes 3 months temporary membership of THE
SOCIAL GROUP and a current issue of Social Group Magazine posting out free of
charge (worth £12).
MORE INFORMATION ON THE FEATURED
HOLIDAYS IS AVAILABLE PRIOR TO BOOKING
There is a wealth of photographs from previous travels on
the PAST EVENTS section of this web site. There are a further selection of CD’s containing lots of
high resolution photographs for sale - please enquire. For additional assistance, please telephone 08456 121 772 or
email info@travelcompanionsholidays.com
or write to us at our postal address:-
TRAVEL COMPANIONS HOLIDAYS, “REVELSTONE”, MARY TAVY,
DARTMOOR, DEVON, ENGLAND, PL19 9PF.
HOW TO BOOK FOR HOLIDAYS
Payment should be paid by cheque, payable to “S.G.E. Ltd”. Regrettably, we
cannot take card payments for overseas holidays - although of course, you will
be able to pay the travel agency for your flights by card. You are advised not to book your flights until we say so.
CUSTOMER SERVICE
SGE Ltd. operates a dedicated policy of fair trading. We are committed to the very highest
standards of customer service and all participants can expect a professional
and caring approach. If any participants
wish to make known a concern, comment, or complaint, please let us know in a
civilised, polite and calm manner, in a properly written letter, so that
efforts can be made to find solutions.
PHOTOGRAPHS
All participants give consent for organisers to take their
photographs on the holidays and publish them on the web sites, in publicity
material, and in Social Group Magazine at any time. Which photographs are published is entirely at the discretion of SGE
Ltd. All particpants accept and agree
with this. S.G.E.Ltd. do not wish to
display photographs which they feel would embarrass people.
All parties accept that all photographs taken by organisers
at our social events are wholly the property and copyright of SGE Ltd. All parties accept that it is illegal to
download or copy images from the web sites or copy images Social Group Magazine
without permission. Anyone doing this
is breaking copyright laws.
SMOKE-FREE POLICY
The 2007 NO SMOKING LAW states that nobody is allowed
to smoke in enclosed public places in the UK and many other countries are now
introducing similar laws. In accordance
with this, for everyone’s comfort, all holidays are Smoke-Free. Smoking is not permitted anywhere
near other participants at anything we organise. Anyone wishing to smoke should be kind enough to do so outdoors and well away from
other participants. We always try to book non-smoking rooms in hotels, as far as is possible. On overseas group holidays,
regardless of local laws, we have to be mindful that we could be sued for
allowing people to smoke and inflict harm on others, so anyone smoking near
other participants will be asked to leave the holiday and expected to make
their own way home.
DATA PROTECTION
In accordance with the Data Protection Act, personal details
are kept safe and secure, and never passed onto third parties for
marketing. Information given is
confidential and everyone can be assured of our discretion. Contact names and telephone numbers can be
disclosed to other participants travelling on the holiday in order to help
people make contact in advance of the holiday and be able to sort out details
such as travel arrangements. Other
personal details are never disclosed.
PRIVATE CONTRACTS
Participants must not interfere with S.G.E. Ltd. bookings
and contracts. It is illegal for participants
to interfere with contracts made between S.G.E. Ltd. and other companies. Participants must not contact hotels regarding booking contacts and arrangements made by S.G.E. Ltd.
CONDUCT
CANCELLATION POLICY - CANCELLATION BY S.G.E. LTD.
We will give participants a refund if, when we receive a
booking, a holiday is already full or sold out. We will give participants
a refund if S.G.E. Ltd. decide a holiday cannot go ahead. If a holiday
does not run, all participants accept they are not entitled to any additional
compensation extra to a refund of what they have paid to S.G.E.Ltd.
Participants accept that there is no guarantee or promise that a holiday
will have a minimum number taking part, or that a holiday will go ahead. Participants accept that advertised holidays
are offered subject to availability. Participants accept that organisers
have the right to cancel or make changes to holidays where necessary.
S.G.E.Ltd. will not give a refund or compensation if we need to make reasonable
changes to the details, times, location, or prices of a holiday - as we reserve
the right to do so, where necessary. Any necessary changes will not be
made unreasonably.
CANCELLATION POLICY - CANCELLATION BY PARTICIPANTS
Notice of cancellation must be given in writing in a formal signed letter. If participants decide not to take part in the holiday, or
if they decide to cancel their place on the holiday, they accept they lose all monies paid to S.G.E. Ltd. and no refund or additional compensation is due. All bookings are accepted on this basis.
Outside of 6 weeks prior to the holiday, we will transfer your
holiday booking to another suitable person, but participants must find
this person, and a small admin charge will be due. No transfers are possible within 6 weeks of the holiday taking place.
Participants agree to make sure they have adequate insurance
cover in case they need to cancel their place on a holiday, which participants
accept they will need to claim from if they decide they cannot take part. Insurance should be in place within 14 days of the holiday being booked. Annual travel insurance is advised.
Where applicable, where participants have paid a deposit and
do not pay the balance by the booking deadline, the booking is cancelled and
any money paid is forfeit.
Anyone cancelling
their place within 6 weeks of the holiday may be liable to a cancellation
charge.
Where holidays are booked on the basis of sharing a room,
anyone pulling out and cancelling their own place agrees they are liable for
any shortfall or costs the person they were supposed to be sharing with may
incur as a result of their actions. Where holidays are booked on the basis of sharing a room,
anyone pulling out and cancelling their own place agrees they are liable for
any shortfall or costs S.G.E. Ltd may incur as a result of their actions.
Terms & Conditions of S.G.E.Ltd. apply to all holidays.
DISCLAIMER
All participants
recognise and accept that they participate at their own risk.
Participants are required to take out their own insurance as appropriate.
All participants agree that S.G.E.Ltd. is not liable for any unforeseen circumstances,
accidents, injuries, weather, economic problems, exchange rate fluctuations,
cancellations, changes and other such problems. Participants are always
advised to dress as appropriate for the climate. S.G.E.Ltd. accept no
liability for the behaviour of individuals. S.G.E.Ltd. is not liable for
participants negligence or disputes between participants. Participants
are required to be able to manage holidays under their own steam.
Participants accept responsibility for their own actions, behaviour and social
etiquette.
S.G.E. Ltd.
Terms & Conditions do not affect your statutory rights, and operate in
accordance with the law of England & Wales.
“TRAVEL
COMPANIONS HOLIDAYS” is a Trading Name of SOCIAL GROUP ENTERPRISES
LIMITED. Directors: AB Haglington B.A.(Hons) CJ Haglington
Registered
Office: 1-2 Moorside Court, Yelverton Business Park, Dartmoor, Devon PL20
7PE. Registered in England &
Wales. Registered Number 4690215.